Analyze queue data through your CCTV network to decrease customers wait time, prevent trolley abandonment, and recover lost sales.
Analyze shopping trends to decrease wait time and improve customer satisfaction during peak hours.
Empower on-site managers to proactively manage checkouts and enhance customer experience with real-time alerts.
Gain deep insights into customer behavior and queue patterns to make informed business decisions.
Easily integrate with existing systems and CCTV networks to enhance your current infrastructure.
"edim has transformed our queue management. Our wait times have decreased significantly, and customer satisfaction is at an all-time high."
"The live alerts feature is a game-changer. Our staff can now proactively manage queues, ensuring a smooth checkout experience."
Learn how Retail Co. reduced their customer wait times by 40% using edim's queue management software, resulting in increased sales and customer satisfaction.
Read MoreDiscover how Service Plus enhanced their operational efficiency by implementing edim, leading to a 30% increase in customer retention.
Read MoreTailored solutions to fit the unique needs of your large business.
Discover strategies to reduce wait times and enhance the overall customer experience.
Read More
Learn how artificial intelligence can optimize your queue management system.
Read MoreA deep dive into how edim helped a retail store streamline their operations.
Read MoreThe software counts the number of customers and calculates their wait time for any queue, such as at a checkout or service counter. Parameters are set for when a queue reaches a threshold, triggering alerts to staff via text or email.
The software uses AI and machine learning to monitor individuals in a queue, calculating the time from when they enter the queue zone to when they exit.
We can help you find a cost-effective solution that's easy to deploy and scale. Schedule your consultation today.